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Questions to Ask Electricity Suppliers

The thought of choosing an electricity supplier may seem overwhelming at first, but it doesn't have to be.  By knowing what you need and want from an electricity supplier and asking informed questions, you will be able to find a supplier that can save you money on your electricity and create a deal that will suit your needs.

Keep in mind that different suppliers will offer different services and different customers have different needs.  Here are some ideas for questions to ask potential suppliers:

  • Are you registered as a supplier with the Pennsylvania Public Utilities Commission?
  • How long have you been in the power supply business?
  • What is your rate per kilowatt-hour?
  • Is this rate fixed, or will it vary?  If I use more, does the price go down?
  • Are there other fees beside the per-kilowatt-hour rate that you will charge me?
  • Am I required to sign a contract?  If yes, for what length of time?  What are the other terms of the contract?
  • Are there any restrictions on my electricity use?  If so, why?
  • Will you charge me a fee if I switch from you to another supplier?
  • How does your billing system work?  What are my payment options?
  • What other services besides just electric generation can you offer me?
  • Is your electricity generated in Pennsylvania or imported from elsewhere?


Consumer's Guide

Frequently Asked Questions

What's a Kilowatt? and Other Definitions

Questions for Suppliers


Implementation of PA's Electric Competition Law

Pilot Retail Choice Programs


Electrotechnologies for Home & Business

 

Energy Association of Pennyslvania
301 APC Building | 800 North Third Street | Harrisburg, PA 17102
Phone: 717-901-0600 | Fax: 717-901-0611