75th Annual Consumer Service Conference

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When

October 28-30, 2024

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Where

Hershey Lodge
325 University Dr, Hershey, PA 17033
Reservations

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Cost

$185.00
Members Only: $50 for Day 2 Roundtable Discussion

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Networking Event: Day 1 (Monday, October 28)

Members-only invite: Come play general trivia with your utility colleagues! Free networking event at the Hershey Lodge from 8-10pm.

Day 2: Conference Agenda (Tuesday, October 29)
Presentations to include:

Keynote, PA PUC Vice Chairman Kimberly M. Barrow
Margie Morris, Regulatory / Consumer Case Review
Company Rapid-fire Roundtable on Process Improvements
Presentation and Q&A with PUC BCS Staff

Afternoon Reception Sponsored by PennCredit

Day 3: Members-Only Roundtable (Wednesday, October 30)

Please bring or submit any agenda items from credit & collections, regulatory or compliance, or universal service program issue areas.

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CSC Registration 2024

Please fill out this form for each person attending.

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Select What You will Be Attending:
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- Night Before Trivia
- Conference Only
- Day 2 Roundtable Discussion

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This registration is only for attendees who wish to pay by credit card. If you would prefer another payment method or an invoice is required, please contact Nicole Luciano at nluciano@energypa.org.
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Questions

For any questions or requests for more information regarding our Electric and Natural Gas Operations Events, please contact Debra Kitner at dkitner@energypa.org;
Please direct any questions or requests for more information regarding our Consumer Service Conference to Nicole Luciano by email at nluciano@energypa.org