75th Annual Consumer Service Conference

When

October 28-30, 2024

Where

Hershey Lodge
325 University Dr, Hershey, PA 17033
Reservations

Cost

$185.00
Members Only: $50 for Day 2 Roundtable Discussion

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Networking Event: Day 1 (Monday, October 28)

Members-only invite: Come play general trivia with your utility colleagues! Free networking event at the Hershey Lodge from 8-10pm.

 

Day 2: Conference Agenda (Tuesday, October 29)
Presentations to include:

  • Keynote, PA PUC Vice Chairman Kimberly M. Barrow
  • Margie Morris, Regulatory / Consumer Case Review
  • Company Rapid-fire Roundtable on Process Improvements
  • Presentation and Q&A with PUC BCS Staff

Afternoon Reception Sponsored by PennCredit

 

Day 3: Members-Only Roundtable (Wednesday, October 30)

  • Please bring or submit any agenda items from credit & collections, regulatory or compliance, or universal service program issue areas.
SKU: 09-30-20_Conference Category: