Chapter 14 Compendium
EAP's CHAPTER 14 Compendium ("Responsible Utility Customer Protection Act")
Senate Bill 677 “Responsible Utility Customer Protection Act”
- SB 677 PN 1996
- 11/30/2004
Senate Bill
- 11/30/2004
Chapter 14 - Notification Requirements
- Notification Requirements with Sample Letter M-00041860
- 12/16/2004
Secretarial Letter
- 12/16/2004
- Correction – Notification Requirements with Sample Letter M-00041860
- 12/17/2004
Secretarial Letter
- 12/17/2004
- PUC Fact Sheet for Consumers
- April 2005 (Rev Jan 2006)
PUC Fact Sheet — FILE NOT FOUND
- April 2005 (Rev Jan 2006)
Chapter 14 - Implementation
- Chapter 14 Roundtable Discussion, Docket No. M-00041802
- BCS Implementation Questions for First Roundtable Discussion
- 1/28/2005
Draft Memo
- 1/28/2005
- Chapter 14 Implementation Order, M-00041802F0002
- 3/3/2005
PUC Order
- 3/3/2005
- Chapter 14 Implementation Plans, M-00041802F0002
- 3/17/2005
Secretarial Letter
- 3/17/2005
- Member Company Implementation Plans
- Link to PA PUC Website Search Page
Instructions: Insert Docket No. M-00041802F0002 to locate individual company plans filed with the Commission
- Link to PA PUC Website Search Page
- Chapter 14 Roundtable, M-00041802
- 5/26/2005, (2nd) July 1, 2005
Secretarial Letter
- 5/26/2005, (2nd) July 1, 2005
- Chapter 14 Implementation
-Commission Order Denying EAPA’s & PGW’s Petitions for Clarification and Reconsideration, M-00041802F0002- 6/2/2005
PUC Order
- 6/2/2005
- Chapter 14 Roundtable (2nd)
July 1, 2005 – List of Issues for Discussion, M-00041802- 6/27/2005
PUC Secretarial Letter & Agenda
- 6/27/2005
- Chapter 14 Implementation
– M-00041802F0002 Motion to Solicit Comments to Interpretation of 1405(d) - Chapter 14 Implementation
– M-00041802F0002 Order Seeking Comments to Section 703 (G)
– Interpretation of 1405(d)- 8/24/2005
PUC Order
- 8/24/2005
- Chapter 14 Implementation
– M-00041802F0002 2nd Implementation Order- 9/12/2005
PUC Order
- 9/12/2005
- Chapter 14 Implementation
– M-00041802F0002 Amendment of First Implementation Order to Allow Consumers One Commission
– Approved Payment Arrangement Under Chapter 14 - Chapter 14 Implementation
– M-00041802F0002 Petition for Declaratory Order or Alternatively for Rescission and Amendment
(RE: PGW Upfront Payment Policy)
Chapter 14 – PUC Procedures
1405 Payment Arrangements
- BCS Interview Procedures – Payment Arrangement Requests
- 4/12/2005
BCS Procedures
- 4/12/2005
- BCS Updated Checklist for Full CAP Reports
- 5/11/2005
Staff Cover E-Mail
Updated Procedures
- 5/11/2005
- BCS Procedure-
CAP REASON FOR CONTACT – CAP REVIEW
Request Company policy- 5/26/2005
Staff E-Mail
- 5/26/2005
- Chapter 14 Implementation – M-00041802F0002 Motion of Commissioner Terrance Fitzpatrick Re: §1406(e)
(Applies to cases where customer refused to provide household income information – §1405 and §1406)- 12/1/2005
Fitzpatrick Motion — FILE NOT FOUND
- 12/1/2005
- 2007 – BCS Monthly Income Levels tied to Federal Poverty Guidelines
- 1/24/2007
BCS Income Level Guidelines Chart — FILE NOT FOUND
BCS Cover Memo — FILE NOT FOUND
(explaining that although DPW will not implement the guidelines until the 2007-08 program year, utilities are required (Pa. C.S. 1405) to use the guidelines immediately)
- 1/24/2007
- Dept. of Health & Human Services’ 2008 Poverty Guidelines
- 1/23/2008
Federal Register — FILE NOT FOUND
- 1/23/2008
1406 Terminations
- Chapter 14 Implementation – M-00041802F0002 Motion of Commissioner Terrance Fitzpatrick Re: §1406(e) (Applies to cases where customer refused to provide household income information – §1405 and §1406)
- 12/1/2005
Fitzpatrick Motion — FILE NOT FOUND
- 12/1/2005
- BCS Informal Procedure Re: Medical Certificates
- 12/16/2005
BCS Letter (Informal opinion via company-specific letters outlining company-specific concerns following Commission review of Medical Certificate materials submitted pursuant to second Chapter 14 Implementation Order, M-00041802F0002, Sept. 9, 2005)
- 12/16/2005
1407 Service Restoration
- PA PUC Survey on Utility Collection Activity Hours of Operation (Also, 52 Pa. Code § 56.192)
- 1/15/2008
Secretarial Letter — FILE NOT FOUND
Survey — FILE NOT FOUND
- 1/15/2008
Chapter 14 – Protection from Abuse
- EAPA Recommended Procedures for Call Center Personnel re: Protection from Abuse Orders
- 4/12/2005
EAPA-Recommended Procedure
- 4/12/2005
- Protection from Abuse – Fact Sheet
Chapter 14, Section 1415 – Reporting
- PUC Plan and Timeline for Reporting to Governor and General Assembly
- 5/11/2005
BCS Staff Letter
- 5/11/2005
- M-00041802F0003, Biennial Report to the General Assembly and Governor Pursuant to Section 1415
- M-00041802F0003, Biennial Report to the General Assembly and Governor Pursuant to Section 1415
- 7/24/2006
Final Order
Data Dictionary (Final10/10/2006)
PFA Form (Final 10/10/2006)
Attachment A (Form for Reporting beginning 2007) (9/20/2006)
- 7/24/2006
- PA Public Utility Commission’s First Biennial Report to the General Assembly and the Governor Pursuant to Section 1415
- 12/14/2006
PA PUC Biennial Report
- 12/14/2006
Chapter 14 – Rulemaking Process
- L-00060182, Rulemaking to Amend the Provisions of 52 Pa. Code, Chapter 56 to Comply with the Provisions of 66 Pa. C.S., Chapter 14; General Review of regulations
Questions
For any questions or requests for more information regarding our Electric and Natural Gas Operations Events, please contact Debra Kitner at dkitner@energypa.org;
Please direct any questions or requests for more information regarding our Consumer Service Conference to Nicole Luciano by email at nluciano@energypa.org